Owners of the iPad mini 6 have been complaining about a “jelly scrolling” issue that affects some iPad mini models when in portrait mode, and Apple has now confirmed that the behaviour is normal for an LCD screen.
Because of a mismatch in refresh rates, “Jelly scrolling” refers to screen tearing, which causes text or images on one side of the screen to appear to be tilted downwards. It can make one side of the screen appear to respond faster than the other, causing a visual disturbance that’s difficult to miss once you’ve noticed it.
Jelly scroll is normal behaviour for an LCD, according to Apple. Because the screen is designed to refresh lines one by one, there may be a slight delay between when the lines at the top and bottom of the screen are refreshed, resulting in uneven scrolling.
Here is is slow-mo video of scrolling on the iPad Min i slowed down EVEN MORE in a frame-by-frame step through. Notice how the right moves up faster than the left.— Dieter Bohn (@backlon) September 22, 2021
In normal usage you barely see it, but every now and then it become noticeable. In landscape it goes away entirely pic.twitter.com/iq9LGJzsDI
The jelly scrolling effect is much more pronounced on the iPad mini 6 than on other iPads with LCD screens, such as the iPad Air or even the ninth-generation iPad released at the same time, as many MacRumors readers have pointed out.
Unfortunately, because Apple refers to the issue as “normal behaviour,” those who are dissatisfied with the jelly scrolling effect are unlikely to receive a replacement device from the company.
If you’re having trouble getting past the jelly scrolling on your iPad mini 6, make sure to return it or get a replacement within 14 days of purchase during the standard return period. Because not all iPad mini devices appear to be affected to the same degree, it may be possible to find one with a shorter scrolling delay.
Apple may also issue some kind of software fix in the future to address the problem, even though the company claims that it is normal behavior.