Desorden, a group of hackers, has just confirmed that Acer’s servers were hacked. Over 60 gigabytes of data containing sensitive information about millions of Acer customers were stolen by the hackers.
Several million clients’ names, addresses, and phone numbers have been compromised, as well as restricted corporate financial data.
The hackers themselves recently reported the hack, which Acer later confirmed as true. Desorden was able to break into Acer’s servers in India and steal a large amount of data. Consumer and corporate accounts are included in the data. “Affected customer data number in the millions,” according to Desorden.
The hacker group published over 10,000 accounts of private customer data as proof of the data breach. The remaining data will be sold, and potential buyers have already expressed interest in the post. The hackers haven’t stated whether they want to sell the information on the black market or if they simply want Acer to pay a ransom for it.
According to Acer, the company immediately implemented security measures and ran a full system scan. Acer’s local after-sales service system in India was harmed as a result of the attack. Following that, the company began notifying all potentially affected customers. Acer claims that this incident will have no impact on its business continuity in a statement to Privacy Affairs. That is most likely true, but it comes at a bad time for the company, as this is the brand’s second major data breach this year.
Acer’s servers were hit by a ransomware attack carried out by the hacking group REvil earlier this year. Bank balances, bank communications, and other financial information were among the sensitive data stolen.
REvil demanded a ransom of $50 million in XMR (a cryptocurrency) for the stolen data. Acer hasn’t said much about the situation other than admitting that “abnormal situations were observed” during the attacks. The ransom demand for this data breach was the largest known to date.
Acer has had a successful year, despite the two hacking incidents. The company recently began selling laptops with Windows 11 pre-installed, making it one of the first manufacturers to do so. It’s also getting ready to start selling the Acer Nitro XV2, which has the potential to be the best gaming monitor ever.
A single data breach is bad enough, but having two in the same year is a complete disaster for Acer. It’s even worse for the company’s customers. Unfortunately, companies of Acer’s stature are frequently targeted, and it appears that at least two of these attempts were successful in 2021. It’s a clear indication that Acer’s security measures may need to be tightened.